Wednesday, September 14, 2016

In-Store Efficiency Key to Better Customer Experience


Despite the strong belief that the days of brick-and-mortar retailing are numbered, several studies show that people will continue to shop in physical outlets in the years to come though e-tailing has become the most favourable mode of shopping among young shoppers these days.

Fearing losing business, the real-world retailers are now forced to provide shoppers with optimized in-store facilities to match with online shopping sites. Fortunately, retailers who run physical stores have innovative technologies available at their disposal to modernize their retail operations so that they can provide the best customer experience to outwit even the well known brands in their locality.

Sunday, September 11, 2016

Indian POS Terminal Market Sets for Makeover

Indian point of sale (POS) terminal market has grown up to worth INR 2.15 billion in 2015 and is poised to reach INR 3.86 billion by 2022 aided by unprecedented demand triggered by government’s move to open millions of bank accounts with ATM/debit/credit card facility, according to an analysis by the leading international research firm, Frost & Sullivan.


With government opening up banking sector to rural folks, India’s payment infrastructure is set to witness an explosive growth, and the country, which is presently the 13th largest plastic economy in the world, has a great potential to scale up the ranking as more retail businesses are being introduced to POS systems.

Read full blog @ JusTransact.com

Tuesday, September 6, 2016

How to Keep Your Customers Satisfied at POS


In today’s highly competitive and consumer-driven retail market, technology plays a crucial role in engaging with customers who wish to complete transaction across all possible channels as per their convenience.

Though quality, price and range are given importance for success of any retail business, data available from various research findings show that customers give high value on loyalty, in-store experience and quality of services.

Retailers are able to attract more customers while retaining existing customer base only when they promote customer experience at their stores and open up optimum POS channels for them to transact with elan.  Omni-channel POS technology, which has several advantages, can transform retailers’ operations and improve customers experience.

Saturday, September 3, 2016

MedKart Asks Doctors to Shun Brands and Promote Generic Drugs

Ahmadabad, August 9, 2016:  Despite repeated assertions and directives by Medical Council of India (MCI) and government agencies to make doctors prescribe low-cost generic drugs to patients, the directives remain still on papers much to the chagrin of common man.

In the absence of stringent regulations, lack of awareness and misconception about using low-cost medicines, pharma companies are encouraged to connive with medical practitioners, both in government and private hospitals and clinics, to sell their brands to gullible patients at much higher prices.

generic medicines

“Thanks to the strong lobby by the influential multi-national drug companies, which account for over 90 per cent of drug distribution in India, supported by doctors and medical stores, generic medicines still remain a far-cry for the poor in India. High medicine cost and huge hospitalisation bills push many families into deep debt. In the absence of accountability and stringent regulations, doctors are at their own freewill to prescribe branded drugs, which cost much higher than generic drugs, to hapless patients, who have no option but to buy such medicines even if that means draining their lifetime savings,” rues Ankur Agarwal, CEO, MedKart Pharmacy, who has been spearheading a campaign to promote life-saving low-cost generic medicines in India.

The government recently came out strongly on doctors for taking patients for a ride by prescribing them costly medicines instead of low cost variants. The Chemicals and Fertilizers ministry is said to be in consultation with Health ministry to draw up a proposal to rein in on errant medicos who refuse to prescribe generic medicines, and pharmacists, who don’t stock low-cost generics.

Not all medicos flout MCI rules and help multi-national companies to fill their coffers, but unfortunately majority of them do. They should stop entertaining touts and medical reps around their workplaces and promote generic medicines for the welfare of patients. To bring defaulters to book, laws should be suitably amended to make it punishable if doctors write brand names instead of generics, with an exception to patented drugs, says Ankur.

Another problem the Indian generic market faces is people’s mind-set. As most of them are used to having branded medicines all along, they often find it uncomfortable to ask doctors to prescribe generic names.

“People hesitate to ask their physicians for generics instead of branded medicines, and doctors too, in general, don’t encourage such practice. However, the Constitution has given them the right to ask for generic medicines. Sadly, the awareness level among people on generics is abysmally low. For most of the patients, even among urban folks, ‘generics’ still remains an alien. It is time people understand their rights to demand low-cost medicines,” feels Ankur.

There is also a strong misconception among people that cheap generic medicines are ineffective and only branded and costly medicines are safe for consumption. However, it has been proved by studies, both in India and abroad, that generics are as effective and same in every aspect as compared to patented or branded counterparts promoted by pharma companies, explains Ankur.

Unfortunately, doctors and pharmaceutical companies capitalize this belief to promote their brands, which are sometime 10 times costlier than low-cost alternatives.

In plain terms, except for patented medicine, almost all branded medicines have generic alternatives available in the market. These medicines contain the same chemicals as of branded ones and are approved by appellate medical boards concerned for safety and health, explains Ankur, who appeals to the medical fraternity to come out in support of generic medicines for the welfare of poor patients.

About MedKart Pharmacy


Medkart Pharmacy is a leading generic medicine store which guides patients to get low-cost and quality generic alternatives from the best pharmaceutical companies following international quality standards. In the last 18 months alone, MedKart has helped over 35000 patients to save over Rs 8 crore by switching to generics. 

The purpose of launching Medkart was not just to spread the idea and availability of generic drugs among people but also ignite a campaign against doctors who are forcing patients to buy the prescribed branded medicines. Medkart, which has an exhaustive list of medicines, also offers online support to find the most authentic generic medicine with complete details.

Released through PR Newswire and published in major websites and print publications.