Retail Pharmacy business in India is highly fragmented and dominated by several mom and pop drug stores. Though some leading players in the market such as Apollo, MedPlus and Religare chain of Pharmacies are leading the organized retail side of the pharmacy business in India, it is still a long way to go for retail pharmacies to engage modern POS technology and become organized to improve sales & customer satisfaction.
Point of Sale (POS) technology, which helps retailers of various businesses to automate their daily operations such as regular billing, inventory monitoring and management, optimal staff utility, customer relation management, and several other back-end operations, can be more rewarding for retail pharmacies as it takes over several mundane works effortlessly and improves operational efficiency.
Really helpful article.
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