Wednesday, September 14, 2016

In-Store Efficiency Key to Better Customer Experience


Despite the strong belief that the days of brick-and-mortar retailing are numbered, several studies show that people will continue to shop in physical outlets in the years to come though e-tailing has become the most favourable mode of shopping among young shoppers these days.

Fearing losing business, the real-world retailers are now forced to provide shoppers with optimized in-store facilities to match with online shopping sites. Fortunately, retailers who run physical stores have innovative technologies available at their disposal to modernize their retail operations so that they can provide the best customer experience to outwit even the well known brands in their locality.

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