"Cloud computing is taking the lead in sophisticating POS counters in India"

Mr.Samba Moorthy 
Vice President (Sales and Marketing),
Epson India.

The evolution of Point of Sale (POS) in India is closely linked to the growth of the retail sector, a major contributor to GDP, during the last two decades. Technology has played a key role in bringing sophistication, ease of use, efficiency and automation into the various business activities related to the retail sector. 

The evolution of POS in India can be attributed to a few major need-based factors. In the early 80s, the economy was sluggish, the purchasing power of people was much less and so were the number of retail stores and consumer items they traded. The industrial liberalization which started in the early 90s, opened the flood gates of economic activity and opportunities, and ever since there has been a steady increase in purchasing power among consumers. 

Store owners needed to stock more new and existing items to cater to the renewed customer needs. This had posed new challenges for them at Point of Sale as they had more customers to handle, more stocks to maintain and of course, more staff to manage. 

Read full interview here

(As told to K Ramanathan)