Can you afford to make your customers frown in the
long queues at checkouts? If you don’t have a suitable “queue-busting”
mechanism, you are sure to lose your customers to the more sophisticated stores
in your area.
With “time” becoming premium for people to waste, standing
even a few minutes at check-outs would be the last thing they would expect at
your store. With retail boom happening everywhere pinning on improved shopping experience,
checkouts invariably decide the possibility of customers returning to your
store. Simply put, the make or break of your business can be unfolded at the
checkouts.
As competition is rife among retail businesses for
survival in India, the ones who have better store management technology and
customer friendly checkouts will have an edge over others. Also, long queues coupled with unskilled POS
attendants can make customers switch their loyalty swiftly leaving you high and
dry.
Read the full article here.
Also published in Press Release Point & Merinews.com
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